ChumiAI
Powerful Features forModern Businesses
Everything you need to automate customer conversations and scale your business across all channels
AI-Powered Responses
Intelligent AI understands customer questions and responds instantly - even analyzing images they send. Powered by capable AI models for accurate, context-aware conversations.
Multi-Channel Integration
Connect Web Chat, Telegram, SMS, and WhatsApp in minutes. Manage all customer conversations from one unified dashboard with platform-specific AI agents.
Real-Time Analytics
Track every credit spent, monitor AI performance, and see exactly where your money goes. Data-driven insights to optimize your customer service investment.
Instant Setup
Get started in under 2 minutes. No technical skills required. Upload your business info and start serving customers immediately.
Why ChooseChumiAI?
The AI platform built specifically for modern businesses selling through social media
Pay-As-You-Go Pricing
No recurring monthly fees. Top up credits when you need them. Your credits never expire.
Intelligent AI Responses
Powered by state of the art AI models, our AI understands customer questions and responds instantly - even analyzing images they send.
Knowledge Base Integration
Upload your product catalogs, FAQs, and business documents. AI searches and references them when answering customers.
Visual Search
Customers can send photos asking "Do you have this?" and get instant product matches from your inventory.
24/7 Availability
Your AI assistant never sleeps. Handle customer inquiries round the clock, even outside business hours.
Smart Cost Management
Track every credit spent. Real-time dashboard shows exactly where your money goes.
Simple, Transparent Pricing
No Hidden Fees • Credits Never Expire • 5% Bonus on All Packages
Starter Package
Perfect for small businesses
- ~1,000 AI conversations
- Best for: 1-2 customer inquiries per day
- Credits never expire
- All AI features included
Growth Package
Best value for growing businesses
- ~2,100 AI conversations with document search
- Best for: 5-10 customer inquiries per day
- Credits never expire
- All AI features included
Business Package
For established businesses with high customer volume
- ~4,200 AI conversations
- Best for: 20+ customer inquiries per day
- Credits never expire
- All AI features included
All packages include full access to AI features, document search, and image recognition
New accounts get GHS 3 free credits to test the platform • No credit card required
ConversationPricing Breakdown
Transparent, pay-as-you-go pricing for every interaction. No hidden fees.
Standard AI Inbound
Web Chat, Telegram, and Inbound Messages
| Inbound Type | Cost |
|---|---|
Basic AI Quick answers, general customer service | GHS 0.05 |
AI + Document Search Searches your product catalogs, FAQs, and uploaded documents | GHS 0.08 |
AI + Image Recognition Customer sends photo, AI identifies and matches products | GHS 0.10 |
AI + Full Suite Both document search AND image recognition | GHS 0.12 |
Outbound & Marketing
SMS, Email, and Marketing Templates
| Outbound Type | Cost |
|---|---|
Utility Templates Order confirmations, shipping updates, receipts | GHS 0.10 |
Marketing Templates Promotions, new product announcements | GHS 0.50 |
Human Agent Responses Manual responses from your team | GHS 0.05 |
Pay-As-You-Go Credits:
ChumiAI uses a credit-based system. Top up your wallet and pay only for the AI processing and channel fees you use. Different channels (Web, Telegram, SMS, WhatsApp) have different cost structures which are always transparently displayed in your dashboard.
Get Started in3 Simple Steps
Setup takes less than 2 minutes. No technical knowledge required.
Upload Your Business Knowledge
Add your product catalog, FAQs, pricing, and documents. Our AI learns your business instantly through advanced RAG technology.
Connect Your Channels
Link your Web Chat, Telegram, SMS, or WhatsApp Business account in minutes. No technical skills required.
Start Serving Customers
Your AI assistant handles inquiries automatically across all channels. You step in only when needed.
Features Deep Dive
Powerful tools to automate, optimize, and scale your customer service
Smart Message Routing
AI handles routine questions automatically. Complex issues get routed to your team with full conversation context.
Real-Time Analytics
See exactly how many conversations AI handled vs. human agents. Track response times, resolution rates, and customer satisfaction.
Product Catalog Search
Upload your product inventory. When customers ask "Do you have blue sneakers size 42?", AI searches and shows exact matches with prices.
Visual Product Recognition
Customer sends a photo saying "I want this in red." AI identifies the product, checks inventory, and suggests alternatives in their preferred color.
Conversation Memory
AI remembers previous conversations. "My last order" or "Like we discussed yesterday" - it knows the context.
Omnichannel AI Assistant
Deploy your AI across Web, Telegram, SMS, and WhatsApp. Your assistant maintains context and memory across all platforms for a seamless experience.
Customizable Templates
Create marketing and utility message templates. Announce sales, confirm orders, send shipping updates.
Multi-Agent Dashboard
Multiple team members can manage conversations. Assign chats, leave internal notes, collaborate seamlessly.
Perfect For
Tailored solutions for every industry
E-Commerce Stores
- Instant product lookups
- Stock availability checks
- Order status updates
- Size/color recommendations
Restaurants & Food Delivery
- Menu inquiries
- Order placement
- Delivery tracking
- Special dietary requests
Beauty & Fashion Boutiques
- Product recommendations
- Style matching from photos
- Availability checks
- Personalized suggestions
Service Businesses
- Appointment booking
- Service inquiries
- Quote requests
- Business hours info
Traditional Customer Servicevs ChumiAI
See how much you can save while improving service quality
| Solution | Monthly Cost | Availability | Response Time |
|---|---|---|---|
| Hiring Full-Time Agent | GHS 800-1,500 | 8hrs/day | Varies |
| Outsourced Call Center | GHS 1,200-2,500 | 12hrs/day | 2-5 mins |
| ChumiAI Pay-As-You-Go | ~GHS 100-200 | 24/7 | Instant |
Break-Even Analysis
If you get 20 customer inquiries per day:
You save over 85% while improving response time and availability.
Trust & Security
Your data is safe. Your business is protected. Your payments are secure.
Enterprise-Grade Security
- End-to-end encryption
- GDPR compliant
- Data hosted in secure servers
- Regular security audits
99.9% Uptime Guarantee
- Your customers never wait
- Built for reliability
- Distributed infrastructure
- Real-time monitoring
- Automatic failover systems
Local Payment Options
- Mobile Money (MTN, Vodafone, AirtelTigo)
- Bank cards (Visa, Mastercard)
- Powered by Paystack
- Secure payment processing
- Instant credit top-up
Integration ShowcaseSupported Platforms
Seamlessly connect with your favorite platforms and tools. More integrations added regularly.
Currently Supported
WhatsApp Business API
Official Cloud API integration
Instagram Direct Messages
Native Instagram messaging
Web Chat Widget
Embeddable JS knowledge hub
Telegram Bot
Self-service via Telegram
SMS & Email
Traditional channel support
Coming Soon
Telegram
In Development
Instagram Direct Messages
In Development
SMS/Text messaging
In Development
Live chat widgets
In Development
Frequently AskedQuestions
Everything you need to know about pay-as-you-go pricing and credits
No! Your credits never expire. Use them at your own pace.
Ready to Transform Your
Customer Service?
Start with GHS 3 free credits. No credit card required.
Questions? WhatsApp us at +233591090418